Returns & exchanges

Satisfying all of our customers is very important to us, which is why our items are well tested and also well packaged. So if your item doesn't fit the size or arrives damaged (due to our mistake), please contact us by email: support@sensorajewelry.com

Our exchange policy lasts 14 days from the day your package was delivered. To be eligible for an exchange, your item must be unused and in the same condition in which you received it. We make the process so easy and convenient for you. Please email us for details on shipping costs and exchange instructions. Please note that we do not currently offer refunds.

Read our Size page to make sure you are ordering the correct size.

If you have an inquiry about your order, don't hesitate to contact us at support@sensorajewelry.com. We are happy to help you!